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Help Centre

Help with your JobLocate account

Find quick guidance for job searching, applications, employer tools, account access and platform safety.

Candidates

Jobs, CVs and applications

Get started with your profile, manage your CV, save vacancies, submit applications and follow status updates.

Open candidate account
Employers

Vacancies and applicants

Create job adverts, manage published roles, review candidates, update applications and arrange interviews.

Open employer tools
Account support

Login, security and privacy

Reset a password, change account details, manage visibility or contact JobLocate about an account problem.

Contact support
Frequently asked questions

Common JobLocate questions

How do I apply for a job?

Open a live vacancy, select Apply and sign in with a candidate account. Review the CV and information being sent, answer any required employer questions and submit the application.

Where can I see my applications?

Sign in and open Applicationsin your account. Status changes made through JobLocate will appear there.

How do I upload or build a CV?

Open CV & Resume in a candidate account. You can upload an accepted document or build structured CV information directly on JobLocate.

How do I make my candidate profile visible?

Open My Profile or Account Settings and enable public visibility. Review the information carefully before making the profile public. Uploaded CV files and application answers are not intended to appear publicly.

How does an employer post a vacancy?

Sign in, switch to Employer mode and open Post a Job. Complete the role, location, pay, description and application settings before publishing.

Can an employer see every candidate CV?

Employers can see information shared through an application to their vacancy and information a candidate has deliberately made public. Private CV files are not intended to be generally searchable.

I cannot sign in. What should I do?

Use Reset password for an email-and-password account. For Google sign-in, use the same Google account originally connected. Send a message through the Contact page if access still fails.

How do I report a suspicious vacancy or message?

Do not send money, passwords or identity documents. Save the relevant details and use the Contact page to report the account, vacancy or message to JobLocate.

Still need help?

Send the support team the email connected to your account, the page or vacancy involved and a clear description of what happened.

Contact JobLocate